CANCELLATION/REFUND POLICY
CANCELLATION/REFUND POLICY:
1. If cancelled before the start of the training, a 20% cancellation fee based on the Published Rate will be charged to the trainee.
2. If cancelled on the training day, NO REFUND will be made. However, the trainee has the option to: a) re schedule; or b) change course, provided that either options shall be exercised by the trainee within one (1) year only from enrolment date. In the event the trainee chooses option (b), and if the new training course chosen is higher than the old course enrolled, he/she shall PAY THE DIFFERENCE. If the new course is cheaper than the old course, the trainee shall NOT BE REFUNDED thereof.